Job Description

The Settlement and Reconciliation Officer is responsible for resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting. In addition and more specifically, the S&R manager must be able to create chart of accounts, provide insights and product documentation to developers and product managers so as to ensure our infrastructure has automated and accurate settlement and reconciliation processes.

Responsibilities

• Ensure accurate and timely reconciliation and settlement of financial transactions within the organization.  

• Work closely with internal teams, external parties, and financial institutions to reconcile accounts, resolve discrepancies, and facilitate the smooth settlement of transactions. 

• Analyze data, identify errors or discrepancies, and implement corrective actions to maintain financial integrity and compliance. 

Requirements

The ideal candidate must be;

• A creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently
• A self-starter and self-motivated person who is able to influence and direct the settlements and reconciliation process
• Passionate about solving problems and focused on customer experience and outcomes

The Ideal Candidate must have;

• A Bachelor’s degree or its equivalent
• Digital Financial Services or banking industry experience
• Experience with electronic payment systems
• In-depth knowledge of payment processing- gateways, core banking, etc
• Leadership and teamwork skills,
• Organization and Time management skills
• Proficiency in the use of Ms. Office Suites.
• Excellent communication skills and interpersonal skills.
• Attention to detail and accuracy
• Basic knowledge of IFRS
• Basic financial modeling and financial statement analysis skills
• Strong analytical and problem-solving skills.